Theragun Battery Not Charging – Reasons and Solutions

The Theragun has become a popular and effective tool for muscle recovery and relaxation. With its innovative design and percussive therapy technology, it has gained a loyal following among athletes, fitness enthusiasts, and individuals seeking relief from muscle tension and soreness. However, like any electronic device, the Theragun is not immune to occasional issues. One common problem that users may encounter is the Theragun battery not charging.

A fully charged battery is essential for the Theragun to deliver optimal performance and provide the desired therapeutic benefits. In this blog post, we will explore the possible reasons behind a Theragun battery not charging and provide troubleshooting steps to help you resolve the issue. By understanding these potential solutions, you can ensure that your Theragun remains in excellent working condition, ready to assist you in your wellness journey.

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If you want go straight to manufacturer’s manual, go to the end of the guide!

Common Reasons for Theragun Battery Not Charging

Experiencing a Theragun battery that refuses to charge can be frustrating, especially when you’re in need of its rejuvenating benefits. There are several common reasons why your Theragun battery may not be charging as expected. Let’s explore some of these potential causes:

A. Faulty power source or charging cable:

One possible reason for the battery not charging is a faulty power source or charging cable. It’s essential to verify that the power outlet you’re using is functioning correctly. Try plugging another device into the same outlet to ensure it’s providing power. Additionally, inspect the charging cable for any visible damage, such as frayed wires or loose connections. A damaged cable may prevent proper charging.

B. Theragun battery depletion or aging:

Over time, batteries naturally lose their capacity to hold a charge. If your Theragun battery has been extensively used or if it has been a while since the last charge, it’s possible that the battery has depleted to a level where it no longer charges. In such cases, the battery may need to be replaced to restore proper functionality.

C. Software or firmware issues:

Occasionally, software or firmware issues can interfere with the charging process. Glitches or bugs in the device’s operating system may cause the battery not to charge properly. In these situations, performing software or firmware updates may resolve the issue. Manufacturers often release updates to address known bugs and enhance device performance.

D. Physical damage to the battery or charging port:

Physical damage to the battery or charging port can prevent the Theragun from charging correctly. If the battery or charging port has been subjected to impact or excessive force, it may result in a malfunction. Inspect the battery for any signs of damage, such as swelling or leakage. Similarly, check the charging port for debris or obstructions that may hinder proper charging.

Identifying the root cause of the battery not charging is crucial in troubleshooting the issue effectively. In the following sections, we will delve into practical steps you can take to address each of these potential causes and get your Theragun battery charging again.

Theragun Battery Not Charging Troubleshooting Steps

When faced with a Theragun battery not charging, there are several troubleshooting steps you can take to identify and resolve the issue. Follow these steps to get your Theragun back to its optimal charging performance:

A. Check the power source and charging cable:

1. Verify the power outlet is functional: Plug another device into the same outlet to ensure it’s supplying power. If the outlet is not working, try using a different outlet or consider resetting the circuit breaker.
2. Inspect the charging cable for any visible damage: Examine the charging cable for frayed wires, bent connectors, or other signs of damage. If you notice any issues, try using a different charging cable or power adapter.
3. Try using a different charging cable or power adapter: Borrow a compatible charging cable or power adapter from a friend or family member and attempt to charge your Theragun with it. If the battery starts charging, it indicates that the original charging cable or power adapter might be faulty and needs to be replaced.

B. Restart and Reset the Theragun:

1. Power off the device and unplug it from the charger: Turn off your Theragun and disconnect it from any power source.
2. Wait for a few seconds and then plug it back in: Allow a brief interval before plugging the Theragun back into the charger. This pause can help reset the charging mechanism.
3. Restart the Theragun and check if the battery starts charging: Power on your Theragun and observe if the battery begins to charge. Sometimes, a simple restart can resolve minor software or connectivity issues.
4. If the issue persists, perform a factory reset (refer to the manufacturer’s instructions): Performing a factory reset will restore the Theragun to its original settings, eliminating any software glitches that may be hindering the charging process. However, note that a factory reset erases all personalized settings, so proceed with caution and back up any important data if possible.

C. Software and Firmware Updates:

1. Check for any available software or firmware updates: Visit the manufacturer’s website or use the Theragun mobile app to check for updates specific to your device model.
2. Download and install the latest updates following the manufacturer’s instructions: If updates are available, download and install them according to the provided guidelines. These updates often include bug fixes and optimizations that can resolve charging-related issues.
3. Retry charging the battery after the updates are installed: Once the updates are installed, connect your Theragun to the charger and check if the battery begins to charge properly. Software or firmware updates can often address underlying issues that affect charging performance.

D. Battery and Charging Port Inspection:

1. Examine the battery for any signs of physical damage: Carefully inspect the battery for bulging, leakage, or other visible damage. If you notice any abnormalities, it may indicate a damaged battery that needs to be replaced. Contact the manufacturer’s customer support for guidance on obtaining a replacement battery.
2. Ensure the charging port is clean and free from debris: Use a soft cloth or compressed air to clean the charging port on your Theragun. Remove any dust, dirt, or lint that might be obstructing the connection between the charging cable and the device. Be gentle to avoid causing further damage.
3. If necessary, contact the manufacturer’s customer support for assistance: If all the previous steps fail to resolve the battery charging issue, reach out to the manufacturer’s customer support. They will provide further guidance and potential solutions based on your specific situation.

By systematically going through these troubleshooting steps, you can often identify and resolve the issue preventing your Theragun battery from charging. Remember to follow the manufacturer’s instructions and exercise caution when performing any troubleshooting steps.

Preventive Measures and Maintenance Tips

Preventing issues with your Theragun battery not charging is essential for uninterrupted usage and optimal performance. Implementing the following preventive measures and maintenance tips can help prolong the life of your Theragun’s battery and ensure reliable charging:

A. Properly maintaining the battery for longevity:

1. Avoid overcharging or leaving the device plugged in for extended periods: Once your Theragun is fully charged, unplug it from the charger. The battery can be strained and have a shorter lifespan if it is overcharged.
2. Follow the manufacturer’s recommended charging practices: Refer to the user manual or manufacturer’s guidelines for specific charging instructions. Different Theragun models may have varying recommendations, such as charging times and frequency.
3. Store the Theragun in a cool and dry place when not in use: Extreme temperatures and high humidity can affect battery performance. Keep your Theragun in a cool and dry environment to maintain optimal battery health.

B. Regularly clean the charging port and cable connections:

1. Use a soft cloth or compressed air to remove any dirt or debris: Dust, lint, or other particles can accumulate in the charging port and on the cable connectors over time. Gently clean these areas with a soft cloth or use compressed air to blow away any obstructions.
2. Ensure a secure and clean connection between the charging cable and the device: A loose or dirty connection can interfere with proper charging. Make sure the charging cable is securely plugged into the Theragun and that both the cable and device connectors are clean.

By following these preventive measures and maintenance tips, you can optimize the charging performance of your Theragun and extend the battery’s lifespan. Additionally, regular maintenance can help identify any issues early on and allow for timely troubleshooting or professional assistance.

When to Seek Professional Help

If, despite your best efforts, the Theragun battery still refuses to charge, it may be time to seek professional help. Consider the following scenarios:

A. If all troubleshooting steps fail to resolve the issue:

If you have followed the recommended troubleshooting steps and the battery still doesn’t charge, it may indicate a more complex problem that requires expert assistance.

B. If the device is still under warranty, contact the manufacturer for repair or replacement options:

If your Theragun is within the warranty period, reach out to the manufacturer’s customer support. They can guide you through the warranty claim process and provide information on repair or replacement options.

Remember, attempting to repair or open the device yourself may void the warranty or further damage the Theragun. It’s advisable to consult with the manufacturer’s customer support or authorized service centers for professional assistance.

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