ONN Monitor No Sound-Troubleshooting Guide

Discovering that your ONN monitor has no sound can be a frustrating experience, disrupting your immersive multimedia encounters. Sound plays a vital role in enhancing our visual experiences, whether it’s watching movies, playing games, or conducting virtual meetings.

In this guide, we’ll delve into the perplexing issue of soundlessness on your ONN monitor and provide you with a systematic approach to troubleshooting and resolving this predicament. By following the steps outlined below, you’ll regain the audio clarity that brings your content to life.

Understanding the Potential Causes

When faced with the perplexing problem of no sound emanating from your ONN monitor, it’s essential to delve into the various factors that could contribute to this vexing issue. These causes encompass both hardware and software realms, as well as potential connection glitches. Identifying the underlying reason is the first step toward restoring the auditory dimension to your multimedia experience. Let’s explore these potential culprits in detail:

A. Hardware Hitches:

  1. Ensure Proper Connections: The journey of sound begins with the connection. Check the audio cable that links your ONN monitor to the source device (e.g., your computer or gaming console). Ensure the cable is securely plugged into both ends to facilitate uninterrupted audio transmission.

ONN Monitor No Sound-Troubleshooting Guide

  1. Monitor Volume Settings: Sometimes, the solution lies in the simplest of places. Locate the volume controls on your ONN monitor and ensure they’re adjusted to an audible level. It’s easy to overlook this basic adjustment, so a quick double-check can make all the difference.
  2. External Speakers or Headphones: To determine if the problem lies within the monitor or its internal speakers, try connecting external speakers or headphones to the audio output of the monitor. If these external devices produce sound, the issue might be specific to the monitor’s internal audio components.

B. Software and Settings Snags:

  1. Source Device Settings: Your source device (e.g., computer, laptop) might be directing audio output elsewhere. Inspect the audio settings on your source device and ensure it’s set to route audio through the ONN monitor.
  2. Monitor Menu Settings: Access the on-screen menu of your ONN monitor to verify its audio settings. Ensure that the audio is enabled and correctly configured.
  3. Operating System Audio Settings: Dive into the audio settings of your connected device’s operating system. Confirm that the correct audio output device (i.e., the ONN monitor) is selected.
  4. Audio Drivers: Outdated or corrupted audio drivers can wreak havoc on your sound experience. Consider updating or reinstalling the audio drivers on your source device to ensure compatibility and functionality.

C. Advanced Troubleshooting Tactics:

  1. Device Compatibility: Sometimes, compatibility issues between your ONN monitor and the source device might be at the root of the problem. Investigate whether there are known compatibility issues and explore potential workarounds.
  2. Firmware Update: Both the monitor and the source device might require firmware updates to iron out audio-related glitches. Check for available updates and apply them if necessary.
  3. Factory Reset: As a last resort, you can perform a factory reset on your ONN monitor. This resets all settings to their default values, potentially resolving any configuration-related issues.

By systematically exploring these hardware, software, and advanced troubleshooting avenues, you’ll be equipped to unveil the true cause behind the soundless enigma plaguing your ONN monitor. Armed with this understanding, you’re ready to embark on the journey to restore audio to your multimedia escapades.

Step-by-Step Troubleshooting Guide

Resolving the issue of no sound on your ONN monitor requires a methodical approach that covers various aspects, from hardware checks to software settings. Follow this step-by-step guide to troubleshoot and tackle the sound issue effectively:

A. Hardware Checks:

  1. Ensure Proper Connections:
    • Examine the audio cable connecting your ONN monitor to the source device (e.g., computer or gaming console).
    • Confirm that the cable is securely plugged into both the monitor’s audio input and the device’s audio output.
  2. Monitor Volume Settings:
    • Locate the volume controls on your ONN monitor, if applicable.
    • Adjust the volume settings to a moderate level, ensuring they’re not muted or set too low.
  3. External Speakers or Headphones:
    • Connect external speakers or headphones to the audio output of the monitor.
    • Determine if the sound is produced through the external devices, indicating potential issues with the monitor’s internal speakers.

B. Software and Settings:

  1. Source Device Settings:
    • Access the audio settings on your source device (e.g., computer or laptop).
    • Verify that the audio output is set to the ONN monitor.
  2. Monitor Menu Settings:
    • Navigate to the on-screen menu of your ONN monitor.
    • Confirm that the audio settings are correctly configured and enabled.
  3. Operating System Audio Settings:
    • Open the audio settings on your connected device’s operating system.
    • Ensure that the ONN monitor is selected as the default audio output device.
  4. Audio Drivers:
    • Check for any available updates for audio drivers on your source device.
    • Update or reinstall drivers if necessary to ensure compatibility with the monitor.

C. Advanced Troubleshooting:

  1. Device Compatibility:
    • Research potential compatibility issues between your ONN monitor and the source device.
    • Explore solutions such as firmware updates or compatibility settings.
  2. Firmware Update:
    • Visit the ONN monitor’s official website for firmware updates.
    • Follow the instructions to download and install the latest firmware to resolve potential bugs affecting audio.
  3. Factory Reset:
    • Consider performing a factory reset on your ONN monitor as a last resort.
    • Refer to the user manual for steps on how to initiate a factory reset.

Remember that patience and persistence are key throughout this troubleshooting process. Each step brings you closer to identifying the underlying cause and finding the appropriate solution. If, despite your efforts, the sound issue persists, don’t hesitate to seek assistance from ONN’s customer support or online resources.

By carefully following this guide, you’re well on your way to reclaiming the audio element of your multimedia adventures and enhancing your overall viewing and gaming experiences.

Reaching Out for Support

Sometimes, despite your best efforts, the challenge of no sound on your ONN monitor persists. When you’ve exhausted the troubleshooting steps and are still left without the auditory dimension of your multimedia, it’s time to consider reaching out for expert assistance. Here’s what you should do:

Gather Information:

Before you contact support, ensure you have the following information at hand:

    • The model number and the serial number of your ONN monitor.
    • A detailed description of the troubleshooting steps you’ve taken.
    • Any error messages or strange actions you’ve seen.

ONN Customer Support:

    • Visit the official ONN website to find the customer support section.
    • Find any available contact details, such as phone numbers, email addresses, or live chat services.
    • Explain your issue clearly and concisely, providing the information you’ve gathered.

Online Resources:

    • ONN might have an online support center with frequently asked questions (FAQs) and troubleshooting guides.
    • Check if there are user forums where others might have encountered and resolved similar issues.

Community Forums:

    • Look for online tech forums or communities where users discuss ONN monitors and related issues.
    • Describe your problem in relevant threads and ask for advice or solutions from experienced users.

Social Media:

    • ONN might have official social media accounts where you can reach out for support.
    • Send a direct message explaining your problem or comment on relevant posts seeking assistance.

Retailer or Reseller Support:

    • If you purchased the ONN monitor from a retailer or reseller, they might offer support services.
    • Contact their customer service to inquire about troubleshooting assistance.

Document and Communicate:

    • When contacting support, provide clear and concise information about your troubleshooting journey.
    • Mention the steps you’ve taken, the results and any specific observations you’ve made.

Be Patient and Polite:

    • Remember that customer support teams are there to help you, and approaching them with patience and respect will yield better results.

Reaching out for support demonstrates your commitment to resolving the issue and ensures you’re taking advantage of the available resources. Keep in mind that the support team has experience with various issues and might offer a fresh perspective or a solution you haven’t considered.

By seeking assistance when needed, you’re taking proactive steps toward enjoying the full multimedia experience your ONN monitor can provide.

Also Read: How to Fix KYY Monitor No Signal


Navigating the challenge of no sound on your ONN monitor requires a blend of patience, technical know-how, and resourcefulness. In this journey, we’ve explored the potential causes behind this audio enigma and offered a comprehensive troubleshooting guide. From inspecting hardware connections to fine-tuning software settings, each step was designed to unravel the mystery and restore the immersive sound that enhances your multimedia encounters.

If your efforts yield success, you’ll relish the satisfaction of conquering a technical hurdle. However, should the issue persist, remember that support is just a step away. ONN’s customer assistance, online resources, and user communities are there to lend a helping hand.

Technology can sometimes present challenges, but by approaching them methodically and with a willingness to learn, you empower yourself to conquer them. Your ONN monitor holds the potential for enriching your visual experiences, and now armed with troubleshooting insights, you’re better prepared to enjoy the complete sensory immersion that modern multimedia can offer.

Leave a Comment