How to Fix Etekcity Scale Not Working

Have you ever experienced frustration when your Etekcity scale suddenly stops working? A scale is an essential tool for measuring ingredients for cooking, monitoring body weight, or weighing items for shipping. When your scale stops working, it can be a major inconvenience. In this blog post, we’ll explore some common issues that cause Etekcity scales to stop working and provide some tips for troubleshooting and resolving these issues. We’ll also discuss some important factors to consider when seeking support from Etekcity or replacing your scale. Let’s get started!

Common Issues with Etekcity Scales

Etekcity scales are known for their accuracy and reliability, but like any electronic device, they can experience problems. Here are some of the most common issues that can cause an Etekcity scale to stop working:

A. Battery issues

  1. Dead batteries: If your scale is not turning on or displaying an error message, dead batteries may be the culprit. Even if you recently replaced the batteries, they may have been drained quickly if the scale was left on or if the batteries were not of good quality.
  2. Corroded battery terminals: Corrosion on the battery terminals can prevent your scale from getting the power it needs to function properly.

How to Fix Etekcity Scale Not Working

B. Calibration problems

  1. Incorrect calibration: If your scale is not displaying accurate measurements, the calibration may be off. Calibration is the process of resetting the scale to ensure it is reading accurately. If it is not calibrated properly, it can display inaccurate readings.
  2. Failure to calibrate: If you don’t calibrate your scale regularly, it can lead to inaccurate measurements over time.

C. Overloading the scale

  1. Weight capacity exceeded: Every scale has a weight limit, and exceeding that limit can cause damage to the internal components of the scale.
  2. Damage to internal components: If you accidentally drop your scale or subject it to other physical damage, it may stop working properly.

Understanding these common issues can help you diagnose and resolve any problems with your Etekcity scale. In the next section, we’ll discuss some troubleshooting tips to help you get your scale working again.

Troubleshooting Etekcity Scale Issues

If your Etekcity scale is not working correctly, there are several things you can try to troubleshoot the issue. Here are some common solutions for the issues discussed above:

A. Battery-related solutions

  1. Replacing batteries: If your scale is not turning on, try replacing the batteries with new ones. Make sure to use high-quality batteries to ensure they last longer.
  2. Cleaning battery terminals: If there is corrosion on the battery terminals, clean them using a cotton swab dipped in vinegar or lemon juice. The terminals should then be dried with a dry cloth.

B. Calibration-related solutions

  1. Correcting calibration: Check the user manual to see how to recalibrate your scale. If you don’t have the manual, try searching online for instructions. If your scale still displays inaccurate readings after calibration, contact Etekcity customer service.
  2. Ensuring proper calibration: To avoid calibration issues, calibrate your scale regularly, especially if you move it or if it has been subject to extreme temperatures.

C. Overloading-related solutions

  1. Avoid exceeding weight capacity: Make sure you know the weight capacity of your scale and avoid weighing items that exceed it. If you’re not sure of the weight, use a different scale or weigh items in smaller portions.
  2. Repairing damaged components: If you suspect your scale has been physically damaged, contact Etekcity customer service to discuss repair options.

By following these tips, you can address most issues that prevent an Etekcity scale from working correctly. However, if you’ve tried these solutions and your scale still doesn’t work, it may be time to consider a replacement. In the next section, we’ll discuss some other factors to consider when seeking support from Etekcity or replacing your scale.

Other Considerations

When dealing with a malfunctioning Etekcity scale, there are several other factors to consider beyond troubleshooting. Here are a few:

A. Warranty information:

Check if your Etekcity scale is still under warranty. If it is, contact Etekcity customer service for support or a replacement. Be sure to have your purchase receipt and any warranty documentation handy when you contact them.

B. Customer service options:

If you need assistance troubleshooting your scale or need to replace it, Etekcity has customer service available through their website, email, or phone. Consider contacting them for additional assistance.

C. User reviews:

Before purchasing a replacement scale, check user reviews online to see what others are saying about their experiences with different models. This can help you make an informed decision when choosing a new scale.

By considering these factors, you can make the best decision when seeking support from Etekcity or purchasing a new scale.

In the next section, we’ll wrap up this post with some final thoughts and recommendations.

Also Read: How to Reset A Taylor Digital Scale-Ultimate Guide


Etekcity scales are a reliable and accurate tool for measuring ingredients, body weight, and other items. However, they can experience issues that can cause them to stop working correctly. By understanding the common issues that cause Etekcity scales to malfunction and following the troubleshooting tips discussed in this post, you can often resolve these issues and get your scale working again.

If troubleshooting doesn’t work, it’s important to consider other factors like warranty information, customer service options, and user reviews when seeking support from Etekcity or replacing your scale.

By taking these steps, you can ensure that your Etekcity scale works properly and continues to be a valuable tool in your kitchen, gym, or office.

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