How to Fix Aukey Power Bank Not Charging

Power banks have become an essential accessory in our increasingly digital lives, offering a convenient way to keep our devices charged on the go. Among the popular brands in the market, Aukey has gained a reputation for providing reliable and high-quality power banks. However, it’s not uncommon for users to encounter issues, with one of the most common being an Aukey power bank not charging. Do not worry if you find yourself in this frustrating circumstance.

This blog post aims to guide you through the troubleshooting process to help you identify and resolve the issue, ensuring your Aukey power bank gets back to its efficient charging capabilities in no time. Let’s dive into the possible causes and steps to rectify the problem.

Understanding the Possible Causes

When your Aukey power bank is not charging, there can be several factors contributing to the issue. It’s essential to understand these potential causes before proceeding with troubleshooting. Here are some common reasons why your Aukey power bank may not be charging:

Insufficient power source:

  • The wall adapter or USB port you are using may not provide enough power to charge the power bank.
  • Incompatible or low-quality power sources can hinder the charging process.

Faulty charging cable:

  • The charging cable connecting the power bank to the power source may be damaged, resulting in an inconsistent or no charging connection.
  • Loose connections or frayed wires can prevent proper power transfer.

How to Fix Aukey Power Bank Not Charging

Overheating issues:

  • Excessive heat can interfere with the power bank’s charging mechanism, causing it to stop charging.
  • Power banks often have built-in safety measures to protect against overheating, which may temporarily halt charging.

Battery capacity and age:

  • Over time, the capacity of the power bank’s internal battery may decrease, resulting in reduced charging performance.
  • Aging batteries may struggle to hold a charge or take longer to charge fully.

Technical malfunctions:

  • Despite their reliable reputation, power banks can experience technical glitches or defects that affect their charging functionality.
  • Internal circuitry or components may be damaged or malfunctioning, requiring further diagnosis and repair.

By understanding these potential causes, you can now proceed to troubleshoot your Aukey power bank effectively. Let’s explore the necessary steps to identify and resolve the charging issue.

Troubleshooting Steps

If you’re facing the issue of your Aukey power bank not charging, here are some troubleshooting steps you can follow to diagnose and resolve the problem:

Verify the power source

  1. Check the wall adapter or USB port: Ensure that the power source you are using is providing adequate power output. Use a different wall adapter or USB port to rule out any issues with the original power source.
  2. Test different power sources: Connect your power bank to multiple power sources, such as different wall outlets or USB ports, to determine if the problem lies with the power source itself.

Inspect the charging cable

  1. Check for physical damage or loose connections: Examine the charging cable for any signs of damage, including frayed wires or bent connectors. Make sure the cable is firmly attached to the power source and the power bank.
  2. Test with a different charging cable: If possible, try using a different charging cable that is compatible with your power bank. This will help determine if the issue is with the cable itself.

Address overheating issues

  1. Allow the power bank to cool down: If the power bank feels unusually hot, disconnect it from the power source and let it cool down for some time. Overheating can trigger safety mechanisms that temporarily stop charging.
  2. Avoid using the power bank in extreme temperatures: High temperatures can affect the charging performance of the power bank. Use the power bank in a moderate-temperature environment to ensure optimal charging.

Evaluate battery capacity and age

  1. Determine if the battery is depleted: If your power bank is older or has been heavily used, it’s possible that the battery capacity has significantly reduced. Fully discharge and recharge the power bank a few times to recalibrate the battery and assess its performance.
  2. Consider replacing an older power bank: If the power bank is several years old and fails to charge properly despite following troubleshooting steps, it may be time to replace it. Batteries degrade over time, and a new power bank might provide better charging performance.

Contact customer support

  1. Gather necessary information: Make note of the power bank’s model number, purchase details, and any specific error messages or behavior observed during the troubleshooting process.
  2. Reach out to Aukey’s customer support for assistance: If the issue persists or you suspect a technical malfunction, contact Aukey’s customer support for further guidance. They can provide specific troubleshooting steps or arrange a repair or replacement if necessary.

By following these troubleshooting steps, you should be able to identify and resolve the issue with your Aukey power bank not charging. However, it’s crucial to take precautionary measures and follow the manufacturer’s guidelines for usage and charging to prevent such issues in the future.

Precautionary Measures and Tips

To ensure the optimal performance and longevity of your Aukey power bank, it’s essential to take precautionary measures and follow some tips. Here are some recommendations:

A. Purchase from reputable sellers:

When buying a new Aukey power bank or any electronic device, make sure to purchase it from authorized and reputable sellers. This helps ensure that you receive a genuine product with reliable quality.

B. Keep the power bank away from water or moisture:

Power banks are not waterproof. Keep them away from water, moisture, or any liquid that can cause damage to the internal components. This includes avoiding using the power bank in wet environments or exposing it to rain.

C. Store the power bank in a cool and dry place:

Extreme temperatures can affect the performance and lifespan of the power bank. Store it in a cool, dry place away from direct sunlight and excessive heat or cold.

D. Follow the manufacturer’s guidelines for usage and charging:

Read the user manual or instructions provided by Aukey and follow their guidelines for charging, usage, and maintenance. This includes using the recommended charging cables, adhering to the specified voltage and current limits, and avoiding overcharging or over-discharging the power bank.

E. Avoid charging and discharging simultaneously:

It’s generally recommended not to use the power bank while it is being charged. This can cause excessive heat generation and potentially affect the charging efficiency.

F. Regularly clean the charging ports:

Over time, dust, lint, or debris can accumulate in the charging ports of your power bank. Use a soft, dry cloth or a compressed air canister to gently clean the ports and ensure proper connections.

G. Monitor the power bank’s capacity and performance:

Keep an eye on the power bank’s capacity and charging performance. If you notice a significant decrease in charging speed or reduced battery capacity over time, consider replacing the power bank with a new one.

By following these precautionary measures and tips, you can maintain the functionality and reliability of your Aukey power bank, minimizing the chances of encountering charging issues in the future.

Also Read: How to Charge INIU Power Bank-Step By Step Guide


Experiencing your Aukey power bank not charging can be frustrating, but with the right troubleshooting steps, you can identify and resolve the problem.

Remember to check the power source, inspect the charging cable, address overheating issues, evaluate battery capacity and age, and contact customer support if needed.

Additionally, adopting precautionary measures and following manufacturer guidelines will help maintain the optimal performance of your power bank. With a properly functioning Aukey power bank, you can continue to rely on its convenience and reliability for keeping your devices charged on the go.

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